It is common for hotel front desk staff to deliver items to customers, ranging from a toothbrush, toothpaste, and charger to bottles of water and buckets of instant noodles.  The pain point is that the manual delivery takes up the working time, with an average time of 10min for a single delivery. Depending on the size of the hotel, daily delivery frequency is 10-100 times, and the total delivery time is nearly 10 hours, which means at least one person or more is needed for manual delivery.  Robot delivery advantage: A robot can deliver 50 times a day on average, which can save one person's workload, but also improve the brand image of business travel hotels on intelligent management.  

During the pandemic, all public places, hotels, restaurants, office buildings, and entertainment venues must strictly follow the quarantine policies.  Many restaurants were restricted by policies and could not serve eat-in meals. Some restaurants couldn't even deliver takeaways but had to shut down.  The delivery robot can solve the last mile problems of the delivery man and achieve zero contact delivery.